Monday, March 9, 2015

With Apple Watch, wearable tech may start living up to the hype

Few smartwatches have so far resonated with consumers. Apple is trying to drag the entire category into the mainstream with what it calls "the most advanced timepiece ever created."



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The weight of Apple's future -- and perhaps that of the smartwatch business as well -- rests on the shoulders of Apple CEO Tim Cook.Stephen Lam/Getty Images
The consumer technology industry has spent the last 18 months hailing wearable devices as the next big thing. But who will want a smartwatch? And, more important, why do you need one?
Apple on Monday set out to answer those questions with the Apple Watch, its entry into the burgeoning area of wearable technology. Though the watch made its debut in September 2014, customers had few details about the gadget until today. Prices for the smartwatch, which works only with the iPhone 5 and new models of Apple's smartphone, start at $349 (£299) for the smaller version of the aluminum "Sport" model. A slightly larger Apple Watch Sport is $399. The mid-tier watch, called Apple Watch, will sell from $549 to $1,049, and the 18-karat gold Apple Watch Edition starts at $10,000. All three models will be available in nine countries, including the US and the UK, on April 24.
Customers in those nine countries can start going to Apple's retail stores, the exclusive source for the Apple Watch (at least for now), beginning April 10 to try them on and determine the right size.
"Apple Watch brings a whole new personal dimension to timekeeping that's never been done before," Apple CEO Tim Cook said at an event in San Francisco on Monday. Apple Watch is also "the most personal device we have ever created. It's not just with you. It's on you."
The Apple Watch represents a milestone for the Cupertino, Calif., company, a dominant player in smartphones and PCs. With the watch, Apple ventures into its first wholly new product category since 2010's iPad tablet, and it comes as iPad sales are declining and Apple relies more on its iPhone for sales (the iPhone accounts for 70 percent of Apple's revenue).
It's also a milestone for Cook, who took over as CEO in 2011 and has been dealing with the persistent question of whether the company can move past the legacy of Apple co-founder Steve Jobs and innovate with the same panache that made Apple a consumer electronics juggernaut.
Apple's smartwatch could also legitimize the entire wearables category, similar to the impact it had on digital music players with its iPod, smartphones with the iPhone and tablets with the iPad. Samsung's family of Gear watches, Motorola's Moto 360 and a dozens of similar smartwatches have largely remained niche products in search of a wide audience.
"Enthusiasm for smartwatches has been relatively low, suggesting the wearable tech sector needs a 'magic' product to spark adoption," Cathy Boyle, a senior mobile analyst at eMarketer, said in a statement before today's event. "Apple needs to create a compelling use case for the device, a feature set that offers far more than simply saving consumers the few seconds it takes to pull a smartphone out of a pocket or purse."
Apple could ship 15.4 million Apple Watch units this year, accounting for 54.8 percent of the total market for smartwatches, according to Strategy Analytics. Forrester Research notes that 20 million people alone in the US are inclined to buy something new from Apple.
"The Apple Watch will dominate market share, but it'll also increase awareness and demand for smartwatches in general," said Jan Dawson, an analyst at Jackdaw Research.

Making the case for a watch

Other smartwatches have struggled with market acceptance because there hasn't been a clear-cut reason to buy one. "It's kind of funny, people often ask me if I'm wearing the Apple Watch," said Motorola President Rick Osterloh when they see his stainless steel Moto 360. He believes Apple will raise the profile for all wearables.
"In addition to being a beautiful object, the Apple Watch is the most advanced timepiece ever created," Cook said in a 90-minute presentation before an audience of press, employees, Apple executives such as design chief Jony Ive, celebrities including Christy Turlington Burns and Apple board members, including Al Gore.
Apple finally dished up the details on the Apple Watch during Monday's big reveal. The watch goes on sale April 24, with the high-end Apple Watch Edition starting at $10,000.Tim Stevens/CNET
Apple spent the latter half of the event taking users through the different features of the smartwatch. You can push the "digital crown" -- a crown is the part of a traditional watch used to set the date, time and wind it -- to activate Apple's Siri voice assistant, or just say "Hey, Siri" to ask questions. "Glances" let you quickly see text message notifications, phone calls, emails, sports scores or calendar entries. Other capabilities include the ability to "Shazam" a song through the watch and get hotel check-in information.
The Apple Watch also has a near-field communication, or NFC, chip, allowing you to pay for goods with the Apple Pay mobile payments system it announced last year (Cook said today that 700,000 locations accept Apple Pay).
Friends with an Apple Watch can share sketches or heartbeat information using what Apple calls "digital touch." It's also accurate to within 50 milliseconds of the Universal Time Standard, Cook boasted. "It's a whole new way to communicate."
Apple Watch will take on fitness band rivals like FitBit and Jawbone with its own fitness-tracking capabilities. The Watch collects data and offers suggestions for new exercise sessions based on past workouts. "It's like having a coach on your wrist," Cook said.
As for battery life, Cook said the Apple Watch battery lasts "all day," providing 18 hours on typical usage.
Apple also unveiled iOS 8.2 on Monday, a new version of its mobile operating system software that includes an app store dedicated to the Apple Watch. Beyond apps, customers can view how-to videos to learn about the gadget, get help with the set-up and determine the notifications.

An already crowded room

The Mobile World Congress trade show, held in Barcelona last week, illustrated just how crowded thesmartwatch arena has become. The increasingly competitive market includes the LG Watch Urbane LTE, a round, stainless steel smartwatch with its own cellular connection that enables it to work without a smartphone. Huawei also unveiled a round, stainless steel smartwatch featuring a sapphire display -- the same material used in high-end timepieces.
While startup Pebble is widely acknowledged to have kicked off the smartwatch trend with its first product in July 2013, Samsung brought some heft with its first Gear smartwatch. Google attempted to bring consistency to the experience with Android Wear, a version of its mobile operating system tweaked to work on smartwatches.
Yet none of the devices have really broken out. Six products running Android Wear accounted for 720,000 units, or just 15.6 percent of a total 4.6 million wearable products shipped last year, according to research firm Canalys.
As Apple makes the case for its own wearable, the excitement over the category could carry over to its competitors. "It'll raise all boats, and other manufacturers, especially those that target Android phones, will benefit from Apple's entry," Dawson said.
Even so, Apple investors seemed indifferent to the smartwatch news, even as Cook introduced a new MacBook notebook model, cut the price of its Apple TV streaming media box to $69 from $99 and introduced a new software platform called ResearchKit. Apple's shares rose 54 cents, or less than 1 percent, to close at $127.14 in regular trading on the Nasdaq today.

Apple announces ResearchKit, a new service for medical studies

Apple has built a new technology to help researchers collect data from the company's customers.



Apple's expanding its efforts in health technology.James Martin
Apple is striking new partnerships in medical research.
At its "Spring Forward" event Monday, the company said it has built new software called ResearchKit, which will help medical professionals build apps. Apple said it has already worked with groups at Oxford and Stanford, helping them build apps and technologies to assist with various kinds of research.
"One of the biggest challenges researchers have is in recruiting," said Jeff Williams, head of operations at Apple. He said researchers have trouble getting consistent and regular data from participants.
One example Apple discussed was an app to assess if a patient has Parkinson's, listening to them talking, measuring their walking and looking for tremors when they touch the screen.
Other partnerships include technology to assess asthma, breast cancer and other conditions.
Apple promised that all the technology will respect user's privacy. The company said customers can choose which studies to participate in, and that Apple will not look at customer's data. The underlying code will also be available for free to other companies, Apple said.
The move is Apple's latest effort to build health technology into its devices. The iPhone already has a technology called HealthKit, designed to gather information such as steps walked and food eaten, in partnership with various app and sensor companies.
Apple isn't alone. Health has become a big focus area for companies across the tech sector. Several have introduced health-centric gadgets, such as the Samsung Gear Fit and Jawbone Up24, and countless others are working on smart glucose meters and similar products. Other companies see an opportunity to mine patient data or collect readings on individuals to predict when they'll get sick and to tailor treatment.
Apple archrival Samsung, for one, has made a big push in health with its mobile devices. Its Galaxy S5smartphone and Gear Fit incorporate heart rate monitors and health-focused apps. In May, it also unveiled efforts to develop new sensors and a cloud-based platform for collecting health data.
Apple unveiled HealthKit during its Worldwide Developer Conference in June. The software lets consumers track health-related data and serves as a hub for that information. It also includes a corresponding app named Health, which can be used with third-party fitness devices.
At the company's developer conference last year, Craig Federighi, senior vice president of software engineering, said many medical institutions have already signed on as partners, including the Mayo Clinic. Mayo has an integration with HealthKit that goes to work when patients do things like check their blood pressure rating. The software will automatically check to see if the rating is within the set parameters, and notify the hospital if it is not so doctors can check in with their patients more quickly. The hope for Apple is that HealthKit will enable a whole new generation of health apps.
The company went a step further with Apple Watch, positioning the device in part as a health and fitness device. It includes features such as activity trackers and vibrating reminders to stand up if you've been sitting too long. The device's Activity app gives you a view of your daily activity, including how many calories you've burned, how much exercise you've done and how often you've stood up to get a break from sitting. And the Workout app gives more detailed measurements and real-time stats such as time, distance, calories, pace and speed for certain workouts.

Apple Watch prices and apps revealed

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Apple's smartwatch collection will range in price from $349 to $17,000 (£299 to £13,500 in the UK) depending on the metals they are made from and the straps they are bought with.

The larger 42mm (1.7in) models of the Watch will cost about $50 more than than the 38mm (1.5in) versions in the lower-priced ranges.
Apple also revealed that the devices are due to go on sale on 24 April.
Rivals' smartwatches have only seen limited sales to date.
A press event held in San Francisco held few surprises about the wearable tech beyond the fact that the mid-range stainless steel edition would start at $549 and go up to $1,099 in the US, and from £479 to £949 in the UK including VAT.
WATCH: The BBC's North America technology correspondent Richard Taylor reports on a crucial moment for Apple boss Tim Cook
There had been speculation that Apple would seek a bigger price gap between the model and the basic aluminium-based Sport-branded version - something that would have restricted its appeal.
"Apple's pricing demonstrates the confidence it has in the new Apple Watch's functionality, design and consumer appeal," commented Ian Fogg from the consultants IHS.
Apple's website lists a total of 38 models, which might pose a challenge to how it markets them.
Apple WatchApple said that shoppers would be able to try on different models in its stores
Same specs
The US firm did not announce any difference in specifications between the aluminium, steel and gold-cased versions - there had been speculation that the higher-end editions might have more storage or allow some of their parts to be upgraded at a later point.
"When there were estimates of $700 or $800 for the basic stainless steel versions, I would have expected more than just a difference in materials," said James Moar from Juniper Research.
"The fact Apple hasn't done that is why there is no justification for a higher price."
Apple WatchApple will make its smartwatches available for pre-order from 10 April on its website
Apple's chief executive Tim Cook said the Watch would typically last owners 18 hours between charges, providing a day's worth of use.
Its website adds that the models take 2.5 hours to charge from 0% to 100%, and that the larger model has longer battery life.
It also reveals that a Power Reserve facility means that the Watch should continue to show the time for "up to 72 hours" after other functions are turned off.
The firm said on stage that thousands of new apps had already been developed for the Watch ahead of it going on sale.
The social networks Facebook and Instagram, the car pick-up service Uber and the Chinese messaging app WeChat are among those confirmed to have developed software for the device.
Apple WatchApple touted the Watches ability to unlock compatible hotel room doors
Apple also highlighted that its wrist-worn device could be used to make touchless payments and receive phone calls.
Other functions demonstrated by Apple included:
  • using the Watch as a means to open a compatible hotel room lock as an alternative to a key card
  • checking the name of a song via the app Shazam
  • opening an internet-connected garage door remotely
"What was very clear is that disruption will not come from specific features that Apple will bring to the watch, but by enabling developers to add value through their apps," commented Franciso Jeronimo, an analyst at IDC.
"In the end, similar to a smartphone or a tablet, what will make smartwatches relevant are the apps available. And what will make them appealing is the design and the quality of the hardware that runs those apps."
Watch appsApple has highlighted dozens of apps from leading internet firms
Loyal super-fans
To provide many of its functions - including GPS tracking, receiving phone calls and transmitting messages - the Watch requires its owner to have an iPhone 5 or more recent Apple handset, limiting its potential audience.
Even so, one expert believes sales will be strong - at least initially.
"Apple will unquestionably sell millions of these watches because there's pent-up demand from the loyal super-fans who will buy almost any Apple product," said Ben Wood from the tech advisory firm CCS Insight.
"Even if this merely told the time they would deliver that first chunk of sales. But the challenge is how you get ordinary iPhone owners to buy the smartwatch, because to date consumers have been left wondering why they need them in their lives."
Huawei watchChina's Huawei was among firms to unveil new smartwatch models based on Google's Android Wear platform at the Mobile World Congress trade fair last week
CCS Insight forecasts 20 million units will be sold by the end of this year - representing about 7% of the compatible iPhones currently in use.
However, other analysts range widely in their predictions, forecasting sales as low as eight million units to as high as 60 million in 2015.
For comparison's sake, the iPad sold 14.8 million units in the first nine months after its launch, more than double Wall Street's most optimistic estimate.
The UK, US, France, Germany, Japan, Australia and Canada are among the first wave of countries where the smartwatches will be sold.
WEARABLE TECH GLOBAL SHIPMENTS
201320142015 (estimate)
(SOURCE: CCS INSIGHT)
Smartwatches
1.8 million
3.3 million
27 million
Wristbands
2.9 million
18 million
36 million
line
Analysis: Richard Taylor, North America technology correspondent
Apple Watch
The big question: will Apple be able to reinvent the wristwatch industry in the way it has redefined others like computing and music?
So far consumer curiosity over smartwatches has not translated into sales: Apple's rivals running Android Wear have struggled to gain traction, collectively selling less than 800,000 watches last year,according to research firm Canalys.
Before today's event analyst estimates of Apple Watch varied wildly - partly because pricing is always going to prove a crucial part of purchasing decisions.
Although Apple has always vaunted margin over volume, it needs to sell a critical mass not merely to establish market dominance, but also to validate Tim Cook's foray into an entirely new product category in the post-Steve Jobs era.
Until today reaction has been mixed - with fashionistas divided over its styling, and techies not wholly convinced that it is a "must-have" product.
It certainly boasts unique features, like the ability to use it to buy products with Apple Pay and even open hotel doors - but other innovations - like sharing doodles with friends with "digital touch" - feel a bit gimmicky.
Will the entire package be enough to jump-start an entire product category? After years of speculation, we will finally know the answer in the coming months.
line
One-port laptop
Apple also announced a new 12in (30.5cm)-screened "retina" class laptop - meaning it has a higher resolution screen than its MacBook Air range, which remains on sale.
Apple said the new model was the "world's most energy efficient notebook".
Tim Cook with laptopTim Cook showed off Apple's thinnest laptop to date
The company added that it was its thinnest laptop to date, measuring 13.1mm (0.52in) at its thickest point, thanks in part to it no longer needing an internal fan.
It is also Apple's first laptop to provide vibration feedback via its trackpad, and be sold in a gold-coloured option.
MacBook USB-C portThe new laptop only features a single USB-C port in its side
However, it only features a single port - called USB-C - which it uses to provide the machine with power, data and output to an exterior monitor or TV.
The firm suggested that users could also use Bluetooth and wi-fi to link the machine to other kit, but some users are likely to miss the ability to easily connect older peripherals such as an external hard disk or mouse.
The basic version will cost $1,299 (£1,049 in the UK), making it a mid-range model for the company.
The US firm also unveiled a new software product - called ResearchKit - for its iPhones that can be used by medical researchers to gather data from volunteers without the information ever being shared with Apple itself.
Apple revealed that the University of Oxford had already developed an app using the facility to help it investigate the causes of heart disease and New York's Mount Sinai hospital is using it to study irritants that might cause asthma.
ResearchKitApple said ResearchKit should help researchers find volunteers for medical studies
The move could potentially pave the way for Apple to seek regulators' approval for its products to be used as diagnostic tools in the future.
ResearchKit will be open source - meaning any company or developer should be able to work with the platform.

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